Frequently Asked Questions

Yes! We proudly ship our products worldwide so pet parents everywhere can enjoy Petifai essentials.

Orders within Pakistan usually arrive in 6–7 business days, while international orders may take 10-15 business days, depending on your location.

We accept Cash on Delivery (COD) in Pakistan, and for international customers we support credit/debit cards and PayPal.

Yes, we offer a 7-day return/exchange policy if the product is unused, in its original packaging, and you have proof of purchase.

Absolutely. All our products are carefully selected, tested, and designed with pet safety and comfort in mind.

You can reach us via:

Yes, we provide special offers for bulk and wholesale purchases. Contact our support team for details.

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